शिपिंग नीति

🚚 Shipping Policy

At Trayaguard.in, we are committed to delivering your order safely and on time. Please read this policy carefully before placing an order.

1. Delivery Time

  • Standard delivery is typically completed within 5–7 business days.
  • In some cases (such as remote locations), delivery may take longer.
  • Tracking details will be shared via SMS or email once your order has been dispatched.

2. Shipping Charges

  • Free shipping on orders above ₹499.
  • Orders below ₹499 will incur a ₹50 shipping fee.

3. Delivery Areas

  • We deliver to all major cities and pincodes across India.
  • For extremely remote locations where service is unavailable, we will inform you and initiate a refund.

4. Order Processing

  • All orders are processed within 24–48 hours after order confirmation.
  • Orders are not processed on weekends or public holidays.

5. Order Tracking

  • Once shipped, a tracking link will be sent via SMS/email.
  • You can also track your order directly from our website through the "Track Your Order" page.

6. Damaged or Lost Parcels

  • If the product is damaged upon delivery, please notify us within 48 hours.
  • In case of lost parcels during transit, we will investigate and provide an appropriate solution (replacement or refund).

7. Changes & Updates

Trayaguard reserves the right to update this Shipping Policy at any time. Any changes will be posted on our website.

🔒 Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Trayaguard.in collects, uses, and protects your personal information.

1. Information We Collect

  • Name, contact details, and shipping address provided during checkout.
  • Email address and phone number for communication and order updates.
  • Payment details processed securely through trusted payment gateways.

2. How We Use Your Information

  • To process and deliver your orders.
  • To send you updates, promotions, and important notifications.
  • To improve our website and customer service.

3. Email Communication

  • We may send you emails regarding your orders, shipping updates, or promotional offers.
  • You can unsubscribe from promotional emails anytime using the “Unsubscribe” link in our emails.

4. Data Protection

  • We do not sell or share your personal information with third parties without your consent, except when required by law.
  • Your payment information is encrypted and processed securely.

5. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

📞 Contact Us

📍 Address: 2nd Floor, Near Main Market, Shahganj Jaunpur – 223101, Uttar Pradesh, India
📧 Email: strayaguard@gmail.com
📞 Phone: +91 7309878483